Get in Touch with Mama Africa Original Roots for Exceptional Support
If you have any questions or queries contact us using the direct email or form below.
Email: Pepe@mamaafricaoriginalroots.com
Frequently Asked Questions (F.A.Q.)
How can I track my herbs?
Tracking your order is simple! Once shipped, you’ll receive an email with a tracking number. Click on it or enter it on our tracking page for real-time updates on your delivery status.
What is your return policy?
We offer easy returns within 15 days. Unused items in original packaging with tags can be returned. Please note that customers are responsible for return shipping fees. Contact our us to start the process.
How long does shipping take?
We know you’re excited to receive your herbs. Standard shipping takes 10-15 business days for United States (U.S.), United Kingdom (U.K.) and Canada. Other locations may take longer. Please note, shipping times may vary based on product availability and your location. We strive to get your order to you quickly.